From the outset we have found North American's approach to our work to be of a particularly high standard. We were naturally apprehensive about entrusting our first web site to an agency in the knowledge that, because they are based in Lorton Virginia and we are in BC Canada, all our contacts would have to be by email and phone but this has not been a problem at all. Their response to any issue or query has been second to none. We have greatly appreciated the structured approach to carrying out work and the subsequent support. There is no substitute for knowing exactly where you stand in business and North American have always been able to give us a framework that provides just that. Deciding who to choose as your web design partner can be a little pot luck as very few of us understand exactly what is involved but we have no hesitation in recommending North American Web. They have never once let us down, moreover they have far exceeded our expectations many times.
Choosing someone to design a website can be a daunting process especially if, like me, you have very little computer knowledge! Having initially made the wrong choice in web designer, I cautiously approached North American Web who were most helpful on first contact. They designed an cms website for us and I'm delighted with the result, not only from the point of view as to how the site looks but also with the number of sales it has generated. North American Web provides an extremely professional service with fast and efficient response times and excellent back-up support. I would have no hesitation in recommending North American Web.